Why chose Planit Computing for IT Support?

Planit Computing are a leading Irish IT Support company, based in Dublin 2.  Offering a full range of standard and bespoke business IT Support packages tailored to suit your business needs. It’s always difficult to cater for everybody but over the years, Planit Computing have have developed one of the best and simplest methods of supporting IT infrastructure in both Dublin and nationwide based companies. From servers, desktops, laptops and mac support to online cloud solutions.

We are committed to providing a single source solution for you for all you IT requirements.

Call us now on 014852222 to discuss your IT requirements and mention our blog to receive a 10% discount!!

Managed IT Services and IT Solutions from the heart of Dublin

At PlanIT Computing, our primary focus is to deliver technical innovation and expert Managed IT services for improved Business efficiency,  specialising in the delivery of complete Managed IT services; delivering quality remote or on-site IT support, providing a service with quick response rates,comprehensive hosting services, complete management, networking and data backup, protection and recovery. All to help reduce the stress of IT.

The core features of our Managed IT service aims to:-

  •     Improve IT efficiency and decrease costs
  •     Provide a complete Managed IT services
  •     Help ensure business continuity with minimal downtime
  •     Offer complete managed IT security and protection of your business data
  •     Quick remote and on-site IT support
  •     Help to plan, implement IT infrastructures
  •     A quality Managed IT service with no compromises

We, at PlanIT Computing, can offer a wealth of experience in providing Managed IT services to a range of businesses and have expertise in planning, implementing and managing complex IT infrastructures. A good network infrastructure is essential for the mechanics of your business and if well-planned and implemented it will provide numerous of benefits to all.

We have the ability to provide the best Managed IT services and improve IT efficiency and productivity, leaving you more time to focus on other areas of your business.

Our Managed IT services can cater for businesses throughout Dublin and Ireland, ensuring instant response to all.

If your business is considering proactive IT services and would like more information, give us a call on 01 485 2222 today for more information.

Managed IT Consultancy Packages

Our Managed IT Consultancy Packages are aimed at all businesses that have a major dependence on their IT infrastructure.

For small companies, the best choice may be to avail of our services occasionally, only when the need arises – ie Break / Fix policy

But if you are calling for assistance frequently or downtime is not acceptable and you would prefer a more proactive rather than “fire fighting” approach, then we recommend a Managed IT Consultancy Package – providing a much more pro-active support mechanism for your IT infrastructure.

Proactive IT support means you have fewer problems and we know whats going wrong before you, allowing us to fix the problem immediately.
If your company’s IT is down, how much is it costing your business? IT problems mean your staff are not able to work effectively, resulting in revenue loss.

We monitor your computers and servers to provide rapid response to any IT problems that arise by:

 

  • 24×7 Server Monitoring from our Network Operations Center in Dublin 2
  • 24×7 Availability notice via Remote Access
  • Component Monitoring – hard drive space, RAM and CPU utilization etc.
  • E-mail and SMS notifications
  • Server Event Log Monitoring

 

Call us now on 01 485 2222 to discuss an IT package that suits your companys needs or visit our website http://www.planitcomputing.ie for more information on our services and solutions.

IT Service Plans, Maintenance & IT Support Options from PlanIT Computing

Our IT Service Plans provides your business with all of the regularly scheduled services your business will need, comprehensive server and client monitoring, after hours support access, annual network audits, access to help desk services and emergency onsite visit coverage.

At PlanIT Computing, we provide  proactive IT Managed Services. Our combination of regular remote preventative maintenance and real-time monitoring of your computer systems delivers the following benefits:

  • Minimize your IT downtime and failures. We address smaller IT problems before they become expensive IT failures through our remote monitoring, alerting and support mechanisms.
  • Reduce your IT support costs. The ability to connect remotely to your IT systems to take corrective actions avoids expensive on-site call-outs and provide instant support is the key to PlanIT Computing’s Managed IT Services.  Proactive maintenance means fewer issues and less “unexpected” and costly on-site IT support work.
  • Proactive Support. When our monitoring system detects a potential IT issue we are instantly alerted and will contact you to decide on a course of action to address the issue before it affects your business.

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Chose PlanIT Computing as your trusted IT Business Partner

With IT playing such a key role in business today, companies partnering with the correct IT Solutions provider is a business-critical decision. Having a partner that you trust ensures that you get on with the day-to-day running of your operation while the IT infrastructure is left to your trusted partner.

When you engage PlanIT Computing to look after your IT needs, you are dealing with an Irish company that has been working with businesses like yours for over several years. We develop strong, long-term relationships with clients that are built on the core values of technical expertise, innovation, service and trust. Our values are at the heart of our mission, ensuring that our approach and solutions focus entirely on your business.

With PlanIT Computing as your IT Business partner you will have access to a team of dedicated IT experts. The team will work in partnership with you to develop a bespoke managed service, or network solution, that will suit your business, today and into the future. Our approach is constructive and proactive, which ensures that we focus on understanding your business, your target market and the available technologies to help assist you in the ongoing development of your business.

Call us now on 014852222 to discuss your IT needs and requirements.

Pro-active IT Maintenance and Support

Proactive Maintenance

Imagine being able to pinpoint and eliminate a problem on your computer network before any symptoms occur within the systems you use.   It would save you money in down time and keep your system running the way you need it to for your business to operate.

This is the advantage of proactive maintenance over reactive maintenance. Proactive maintenance provides corrective actions aimed at the sources of potential failure. The first logical step to proactive maintenance is the implementation of regular onsite inspections of your computer network and systems. We provide this service to our clients and they see the immediate benefit of it. After all, prevention is better than cure.

Remote Support

As part of our commitment to getting issues resolved as quickly for our clients, we also provide Remote Support. This means that we can (in most cases) log into our client PC’s/Servers via a secure channel from our offices and get to the source of the problem within a few minutes. We have found that most issues are resolved within 30 minutes.

Onsite Support

When Helpdesk support or our Remote support doesn’t successfully resolve the logged call, then we can dispatch an engineer (or team) to your offices to resolve the issue on-site. For our contract clients, our response times are fast and part of the contract and for all other clients it is based on a priority system where the most critical problems are addressed first.

Call us now in Dublin on 01 485 2222 or drop us an email on info@planitcomputing.ie to discuss your IT Support requirements.

Network Maintenance and Support

Network Maintenance & Support

PlanIT Computing can provide your business with an IT Support contract to suit your every need. Our support team can provide you with assistance on a 9am-6pm basis or if required on a 24/7 support plan.

Our expertise ranges from network/server solutions to printer, copier, fax, desktop, laptops and smart-devices. Our major strength is our flexibility. We provide different service levels so you can pick the one that suits you.

For example, you can choose a between a 2, 4 , 8 or 12 hour response service based on the critical nature of the problem to your business with engineers calling directly to the site within the agreed time frame. And, because our maintenance services are offered on a fixed price basis, you know exactly how much you are spending on maintenance, keeping in line with your IT budget.

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Managed IT Solutions

As a small to medium business, you rely heavily on your IT systems for all aspects of your business. But who do you rely on if you can’t justify employing a dedicated an inhouse IT Manager?

You could try to muddle through yourself, or get a member of staff who knows a little bit about IT to resolve minor issues, but that leads to wasted time and lost revenue.

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