Tag Archives: proactive support

Managed IT Consultancy Packages

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Our Managed IT Consultancy Packages are aimed at all businesses that have a major dependence on their IT infrastructure.

For small companies, the best choice may be to avail of our services occasionally, only when the need arises – ie Break / Fix policy

But if you are calling for assistance frequently or downtime is not acceptable and you would prefer a more proactive rather than “fire fighting” approach, then we recommend a Managed IT Consultancy Package – providing a much more pro-active support mechanism for your IT infrastructure.

Proactive IT support means you have fewer problems and we know whats going wrong before you, allowing us to fix the problem immediately.
If your company’s IT is down, how much is it costing your business? IT problems mean your staff are not able to work effectively, resulting in revenue loss.

We monitor your computers and servers to provide rapid response to any IT problems that arise by:

 

  • 24×7 Server Monitoring from our Network Operations Center in Dublin 2
  • 24×7 Availability notice via Remote Access
  • Component Monitoring – hard drive space, RAM and CPU utilization etc.
  • E-mail and SMS notifications
  • Server Event Log Monitoring

 

Call us now on 01 485 2222 to discuss an IT package that suits your companys needs or visit our website http://www.planitcomputing.ie for more information on our services and solutions.

IT Service Plans, Maintenance & IT Support Options from PlanIT Computing

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Our IT Service Plans provides your business with all of the regularly scheduled services your business will need, comprehensive server and client monitoring, after hours support access, annual network audits, access to help desk services and emergency onsite visit coverage.

At PlanIT Computing, we provide  proactive IT Managed Services. Our combination of regular remote preventative maintenance and real-time monitoring of your computer systems delivers the following benefits:

  • Minimize your IT downtime and failures. We address smaller IT problems before they become expensive IT failures through our remote monitoring, alerting and support mechanisms.
  • Reduce your IT support costs. The ability to connect remotely to your IT systems to take corrective actions avoids expensive on-site call-outs and provide instant support is the key to PlanIT Computing’s Managed IT Services.  Proactive maintenance means fewer issues and less “unexpected” and costly on-site IT support work.
  • Proactive Support. When our monitoring system detects a potential IT issue we are instantly alerted and will contact you to decide on a course of action to address the issue before it affects your business.

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