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Pro-active IT Maintenance and Support

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Proactive Maintenance

Imagine being able to pinpoint and eliminate a problem on your computer network before any symptoms occur within the systems you use.   It would save you money in down time and keep your system running the way you need it to for your business to operate.

This is the advantage of proactive maintenance over reactive maintenance. Proactive maintenance provides corrective actions aimed at the sources of potential failure. The first logical step to proactive maintenance is the implementation of regular onsite inspections of your computer network and systems. We provide this service to our clients and they see the immediate benefit of it. After all, prevention is better than cure.

Remote Support

As part of our commitment to getting issues resolved as quickly for our clients, we also provide Remote Support. This means that we can (in most cases) log into our client PC’s/Servers via a secure channel from our offices and get to the source of the problem within a few minutes. We have found that most issues are resolved within 30 minutes.

Onsite Support

When Helpdesk support or our Remote support doesn’t successfully resolve the logged call, then we can dispatch an engineer (or team) to your offices to resolve the issue on-site. For our contract clients, our response times are fast and part of the contract and for all other clients it is based on a priority system where the most critical problems are addressed first.

Call us now in Dublin on 01 485 2222 or drop us an email on info@planitcomputing.ie to discuss your IT Support requirements.

IT Support Dublin

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PlanIT Computing provides IT Support, Services and Solutions to small and medium size businesses.

We strive to achieve this goal by constantly improving the value of our services and focusing on making our customers more efficient, productive  and satisfied with their technology investments.

We make IT easy for business.  We deliver innovative and cost effective solutions without the jargon.

And as one of Ireland’s more proactive IT Support and Managed Service companies you can be confident that we’ve got the skills and experience whatever your requirements.

For some we act as their outsourced IT department and for others, we are a trusted partner delivering key technology projects.  In a quickly changing environment we take the stress and complication out of managing your IT.  We are always available to provide advice and solve issues as they arise, but most importantly, we proactively work with you to avoid problems in the first place.

Like you, we are experts at what we do. We provide experienced, cost effective and professional IT support so you can focus on what you do best.

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