Planit Computing has the scale and experience to deliver a tailor Managed IT Helpdesk Service to every clients requirement. We negate risk and ensure system uptime by responding to issues with best-practice procedures, drawing on our extensive technical competencies and strong partner relationships.
We deliver on the trust that our clients place in us to solve their problems their way, but with our people. Our Managed Helpdesk services broadly fall into two categories, Onsite IT Support and Offsite IT Support:
Our IT Service Plans provides your business with all of the regularly scheduled services your business will need, comprehensive server and client monitoring, after hours support access, annual network audits, access to help desk services and emergency onsite visit coverage.
At PlanIT Computing, we provide proactive IT Managed Services.Our combination of regular remote preventative maintenance and real-timemonitoring of your computer systems delivers the following benefits:
Minimize your IT downtime and failures. We address smaller IT problems before they become expensive IT failures through our remote monitoring, alerting and support mechanisms.
Reduce your IT support costs. The ability to connect remotely to your IT systems to take corrective actions avoids expensive on-site call-outs and provide instant support is the key to PlanIT Computing’s Managed IT Services. Proactive maintenance means fewer issues and less “unexpected” and costly on-site IT support work.
Proactive Support. When our monitoring system detects a potential IT issue we are instantly alerted and will contact you to decide on a course of action to address the issue before it affects your business.