Planit Computing has the scale and experience to deliver a tailor Managed IT Helpdesk Service to every clients requirement. We negate risk and ensure system uptime by responding to issues with best-practice procedures, drawing on our extensive technical competencies and strong partner relationships.
We deliver on the trust that our clients place in us to solve their problems their way, but with our people. Our Managed Helpdesk services broadly fall into two categories, Onsite IT Support and Offsite IT Support:
While testing Windows Server 2012 in our IT test lab – we shut down a virtual machine forcefully using VMware Player.
After we shut the Virtual Machine down, we tried to start it up again – which we received the following error message: “VMware player cannot open disk … Failed to lock the file” error message.
We checked the directory where the Virtual Machine was stored and noticed, along with the VMX and VMDK files, there were several LCK files – these are lock files used by VMware to lock the virtual disks.
We removed each of the folders ( each containing one 1kb LCK file ) and started the Virtual Machine again – this time the Virtual Machine loaded up fine.
If you’re experiencing issues with your VMware or Virtual Environment and the above does not resolve your issue – feel free to contact us now on 01 485 2222.
Despite budget cutbacks and personnel reductions, IT organizations must continue managing and expanding existing infrastructure. Managing that technical infrastructure is an increasingly complex and time consuming proposition.
PlanIT Computing provides the tools and manpower necessary to ensure your entire system or any part of IT – computers, servers, network, peripherals, etc. – are optimally performing. When you sign up for our Managed Services, we use our Watch Guard technology to proactively monitor and maintain your systems with automated reporting that describes your system health and security.