April 19th, 2013
Managed IT Helpdesk Services
Planit Computing has the scale and experience to deliver a tailor Managed IT Helpdesk Service to every clients requirement. We negate risk and ensure system uptime by responding to issues with best-practice procedures, drawing on our extensive technical competencies and strong partner relationships.
We deliver on the trust that our clients place in us to solve their problems their way, but with our people. Our Managed Helpdesk services broadly fall into two categories, Onsite IT Support and Offsite IT Support:
Read the rest of this entry »
Tags: IT, it helpdesk, IT Support Helpdesk, Managed IT, management, NOC, offsite, Onsite, planit computing, SLA, support, System, technical
Posted in IT | No Comments »
April 16th, 2013
While testing Windows Server 2012 in our IT test lab – we shut down a virtual machine forcefully using VMware Player.
After we shut the Virtual Machine down, we tried to start it up again – which we received the following error message: “VMware player cannot open disk … Failed to lock the file” error message.
We checked the directory where the Virtual Machine was stored and noticed, along with the VMX and VMDK files, there were several LCK files – these are lock files used by VMware to lock the virtual disks.
We removed each of the folders ( each containing one 1kb LCK file ) and started the Virtual Machine again – this time the Virtual Machine loaded up fine.
If you’re experiencing issues with your VMware or Virtual Environment and the above does not resolve your issue – feel free to contact us now on 01 485 2222.
Tags: LCK, virtual machine, VMDK, vmware, VMWare Player, VMX, Windows Server 2012
Posted in IT | No Comments »
April 11th, 2013
Despite budget cutbacks and personnel reductions, IT organizations must continue managing and expanding existing infrastructure. Managing that technical infrastructure is an increasingly complex and time consuming proposition.
PlanIT Computing provides the tools and manpower necessary to ensure your entire system or any part of IT – computers, servers, network, peripherals, etc. - are optimally performing. When you sign up for our Managed Services, we use our Watch Guard technology to proactively monitor and maintain your systems with automated reporting that describes your system health and security.
Read the rest of this entry »
Tags: budget, co-locating, computers, data center, equipment, firewalls, infrastructure, IT, Managed Hosting, managed services, managing, Network, planit computing, reporting, security, servers, System, technical, Watch Guard
Posted in IT | No Comments »
March 15th, 2013
At PlanIT Computing, our primary focus is to deliver technical innovation and expert Managed IT services for improved Business efficiency, specialising in the delivery of complete Managed IT services; delivering quality remote or on-site IT support, providing a service with quick response rates,comprehensive hosting services, complete management, networking and data backup, protection and recovery. All to help reduce the stress of IT.
The core features of our Managed IT service aims to:-
- Improve IT efficiency and decrease costs
- Provide a complete Managed IT services
- Help ensure business continuity with minimal downtime
- Offer complete managed IT security and protection of your business data
- Quick remote and on-site IT support
- Help to plan, implement IT infrastructures
- A quality Managed IT service with no compromises
We, at PlanIT Computing, can offer a wealth of experience in providing Managed IT services to a range of businesses and have expertise in planning, implementing and managing complex IT infrastructures. A good network infrastructure is essential for the mechanics of your business and if well-planned and implemented it will provide numerous of benefits to all.
We have the ability to provide the best Managed IT services and improve IT efficiency and productivity, leaving you more time to focus on other areas of your business.
Our Managed IT services can cater for businesses throughout Dublin and Ireland, ensuring instant response to all.
If your business is considering proactive IT services and would like more information, give us a call on 01 485 2222 today for more information.
Tags: business continuity, heart of Dublin, IT efficiency, it infrastructure, IT security, IT Support, Managed IT Services. IT Solutions, minimal downtime, networking and data backup, proactive IT services
Posted in IT | 2 Comments »
March 15th, 2013
Our Managed IT Consultancy Packages are aimed at all businesses that have a major dependence on their IT infrastructure.
For small companies, the best choice may be to avail of our services occasionally, only when the need arises – ie Break / Fix policy
But if you are calling for assistance frequently or downtime is not acceptable and you would prefer a more proactive rather than “fire fighting” approach, then we recommend a Managed IT Consultancy Package – providing a much more pro-active support mechanism for your IT infrastructure.
Proactive IT support means you have fewer problems and we know whats going wrong before you, allowing us to fix the problem immediately.
If your company’s IT is down, how much is it costing your business? IT problems mean your staff are not able to work effectively, resulting in revenue loss.
We monitor your computers and servers to provide rapid response to any IT problems that arise by:
- 24×7 Server Monitoring from our Network Operations Center in Dublin 2
- 24×7 Availability notice via Remote Access
- Component Monitoring – hard drive space, RAM and CPU utilization etc.
- E-mail and SMS notifications
- Server Event Log Monitoring
Call us now on 01 485 2222 to discuss an IT package that suits your companys needs or visit our website http://www.planitcomputing.ie for more information on our services and solutions.
Tags: Comonent Monitoring, Dublin 2, fix problem, IT Consulancy Package, IT problem, IT Support, Managed IT, Network Operations Center, proactive support, Remote Access, Server Monitoring
Posted in IT | No Comments »
March 15th, 2013
At Planit Computing, our technicians can help you with all of the following issues in the comfort of your office:
- Virus and Spyware problems
- Server Issues and Broadband faults
- Printer, Scanner and Digital Camera issues
- Windows Errors & Blue Screens
- Computer Software and Hardware Issues
- Data Backups & Data Recovery
- PlanIT Computing Technicians even provide you with Computer Lessons!
No hidden costs guaranteed!
We do not have separate charges for separate services.
We do not charge per computer, server or device.
We can work simultaneously on multiple computers, servers or devices at the same time.
Our Technicians can also provide any software or hardware that you may need or want at competitive retail prices.
Visit our website http://www.planitcomputing.ie or call us now on 01 485 2222 to arrange a free, no quibble quotation for your IT needs and requirements.
Tags: blue screens, broadband, computer lessons, Computer Software, computing, data backup, digital camera, hardware, Hardware Issues, issues, printer, scanner, servers, Software, spyware, technicians, virus, windows errors
Posted in IT | No Comments »
March 15th, 2013
HP has recently launched their 8th generation of their ML series servers which are quite attractive to the eye when it comes to price. However, the cost of their hard disks ( specifically SATA ) are nearly triple that of a similar brand ( ie Western Digital, Seagate, etc )
The HP Long Form Factor 3TB SATA 7200rpm server disks cost over €1,00.00 per drive and HP only offer a warranty of 1 year on each drive.
An over the counter Seagate 3TB 7200rpm SATA drive is available for under €200.00, complete with a THREE YEAR warranty.
Read the rest of this entry »
Tags: 2.5", 3.5", 3TB, 7200, disk, G8 Server, HP, HP ML350, Long form factor, Raid, Sata, Warranty
Posted in IT | No Comments »
March 9th, 2013
We recently purchased a refurbished iPhone 3GS from a supplier to test some features with an iPhone application that we were developing. The iPhone was in fantastic condition but was locked to the vodafone network and we didn’t have any vodafone sim cards in stock.
Vodafone weren’t particularly helpful in unlocking the phone, so we done a bit of research and unlocked it ourselves. Please note, the we used the iPAD baseband which is not recommended as it can brick your iPhone 3GS.
Also – do not perform the following steps if your iPhone 3GS was manufactured in late 2011 as it will STOP YOUR PHONE FROM WORKING.
Now – onto the steps we used to unlock the iPhone 3GS on 6.1.2!
Read the rest of this entry »
Tags: 1_6.0_10A403_Restore.ipsw, 1_6.1.2_10B146_Restore.ipsw, 3GS, 6.1.2, baseband, cydia, evasi0n, ios, iPad, iPhone, iPhone2, ultrasn0w, unlock
Posted in IT | No Comments »
February 13th, 2013
One of the more annoying pieces of spyware, the ad.xtendmedia.com spyware can be cleaned out with quickly with the antispyware software Malwarebytes.
However, the ad.xtendmedia.com software modifies the HOSTS file ( located in c:\windows\system32\drivers\etc ) and add’s the following lines to the BOTTOM of the hosts file.
95.211.0.120 www.google-analytics.com.
95.211.0.120 ad-emaea.doubleclick.net.
95.211.0.120 www.statcounter.com.
93.115.241.27 ad-emea.doubeclick.net.
93.115.241.27 www.statcounter.com.
The HOSTS file was also 2kb in size – the original HOSTS file is only 1kb by default.
Once the above entries are removed from the HOSTS file, the ad.xtendmedia.com pop ups should disappear. Make sure to flush your browsing cache / temp folder to be on the safe side.
If you require any additional information or support on removing the ad.xtendmedia.com spyware, please feel free to contact us on 014852222.
Tags: 93.115.241.27, 95.211.0.120, ad.xtendmedia.com, antispyware, hosts, spyware, www.statcounter.com
Posted in IT | No Comments »
January 19th, 2013
Recently, we were asked by a new client to move their Exchange 2010 Data to a new array on their Windows SBS 2011 server.
On Small Business Server 2011, we usually carry out this procedure through the SBS 2011 Console:
- Select Backup and Server Storage Tab
- Select Server Settings
- Select Move Exchange Server Data
However, when we tried launching the “Move Exchange Server Data” option – the SBS 2011 Console would crash, saying “Windows SBS 2011 Move Data Wizard has stopped working“. On further inspection, the crash was related to movedata.exe
We knew from previous experience that Windows recommends you backup your server before performing this task – oddly enough, this message did not appear before the crash.
We checked around the console and noticed that the Windows SBS 2011 backup wizard had been configured BUT had been failing for the last two weeks.
We fixed the backup issue by adding a new external 2TB hard disk, performed a full server backup and then proceeded to move the Exchange Server Data again.
When we launched the “Move Exchange Server Data” task, it completed successfully with no issues / crashes.
Moral of the story – always check your backups before performing these tasks !
Needless to say, we have another happy client. 
If you’re experiencing issues with moving your Exchange 2010 Data to a new location, feel free to call Planit Computing on 01 485 2222 for a free, no quibble IT consultation.
Tags: backup, crash, Exchange 2010, Microsoft Sbs 2011, move exchange server data, movedata.exe, Sbs Console, Server
Posted in IT | No Comments »