Planit Computing has the scale and experience to deliver a tailor Managed IT Helpdesk Service to every clients requirement. We negate risk and ensure system uptime by responding to issues with best-practice procedures, drawing on our extensive technical competencies and strong partner relationships.
We deliver on the trust that our clients place in us to solve their problems their way, but with our people. Our Managed Helpdesk services broadly fall into two categories, Onsite IT Support and Offsite IT Support:
Our Managed IT Consultancy Packages are aimed at all businesses that have a major dependence on their IT infrastructure.
For small companies, the best choice may be to avail of our services occasionally, only when the need arises – ie Break / Fix policy
But if you are calling for assistance frequently or downtime is not acceptable and you would prefer a more proactive rather than “fire fighting” approach, then we recommend a Managed IT Consultancy Package – providing a much more pro-active support mechanism for your IT infrastructure.
Proactive IT support means you have fewer problems and we know whats going wrong before you, allowing us to fix the problem immediately.
If your company’s IT is down, how much is it costing your business? IT problems mean your staff are not able to work effectively, resulting in revenue loss.
We monitor your computers and servers to provide rapid response to any IT problems that arise by:
24×7 Server Monitoring from our Network Operations Center in Dublin 2
24×7 Availability notice via Remote Access
Component Monitoring – hard drive space, RAM and CPU utilization etc.
E-mail and SMS notifications
Server Event Log Monitoring
Call us now on 01 485 2222 to discuss an IT package that suits your companys needs or visit our website http://www.planitcomputing.ie for more information on our services and solutions.