Network Maintenance & Support
PlanIT Computing can provide your business with an IT Support contract to suit your every need. Our support team can provide you with assistance on a 9am-6pm basis or if required on a 24/7 support plan.
Our expertise ranges from network/server solutions to printer, copier, fax, desktop, laptops and smart-devices. Our major strength is our flexibility. We provide different service levels so you can pick the one that suits you.
For example, you can choose a between a 2, 4 , 8 or 12 hour response service based on the critical nature of the problem to your business with engineers calling directly to the site within the agreed time frame. And, because our maintenance services are offered on a fixed price basis, you know exactly how much you are spending on maintenance, keeping in line with your IT budget.
Therefore, whether you have 5 or 250 employees, a small or large internal IT department, PlanIT Computing can provide an IT maintenance solution that allows you to forget about network maintenance and focus on the business strategy.
Maintenance Service Agreements are fixed price contracts and include the following support services:
- Management & Administration
- Hardware and Software Maintenance
- Server operation optimizations
- Network, Internet, Intranet, Extranet, LAN and WAN Support
- Guaranteed response times
- Restoration/ Recovery of network operating systems, major applications
- Weekly maintenance tasks
- Monthly maintenance tasks
If you would like to receive more information on our Network Maintenance plan then please feel free to call us on 01 485 2222. Alternatively, drop us an email on firstname.lastname@example.org to arrange for a free consultation and quotation.