PlanIT Computing provides IT Support, Services and Solutions to small and medium size businesses.
We strive to achieve this goal by constantly improving the value of our services and focusing on making our customers more efficient, productive and satisfied with their technology investments.
We make IT easy for business. We deliver innovative and cost effective solutions without the jargon.
And as one of Ireland’s more proactive IT Support and Managed Service companies you can be confident that we’ve got the skills and experience whatever your requirements.
For some we act as their outsourced IT department and for others, we are a trusted partner delivering key technology projects. In a quickly changing environment we take the stress and complication out of managing your IT. We are always available to provide advice and solve issues as they arise, but most importantly, we proactively work with you to avoid problems in the first place.
Like you, we are experts at what we do. We provide experienced, cost effective and professional IT support so you can focus on what you do best.
IT Support, Services & Solutions
Planit Computing’s Customer Support is dedicated to keeping your mission critical systems up and running. Our Customer Support centre is staffed with trained software engineers and product specialists who apply proven diagnostic and problem escalation processes for effective troubleshooting support and speedy resolution of critical problems that arise.
In addition, Planit Computing can help isolate problems with non Planit Computing developed products, and initiate contact with another vendor’s support organisation including escalation management with third parties as appropriate.
Planit Computing take ownership of any problems that arise ensuring that your mission critical systems are fully operational as required with no major impact on your business.
An example of our IT Services & Solutions includes:
- Citrix Installations & Management
- Computer Rentals
- Custom Applications
- Databackup and Management
- Data Cabling [ Cat5, Cat6, Fibre ]
- Firewall Management
- Hosting, Email Archiving and More
- Linux Projects
- Networking Administration
- Onsite Support
- PC Maintenance
- Remote Support
- Security & Anti-Virus
- Search Engine Optimization
- Software Rollouts, Patches and Updates
- Voice over IP Installations / Migrations
Clients can choose a support service which suits their unique needs based on an agreed SLA (Service Level Agreement) and budget.
For more information on our products and services, please visit our website http://www.planitcomputing.ie or pop in to say hello in our Dublin 2 office.
Tags: business, cabling, computer, customer support, Dublin 2, installation, IT Services, IT Solutions, IT Solutions Dublin, IT Support Dublin, managed services, planit computing, proactive, service, SLA, Software, support, Voice Over IP