MSI CR630 WiFi Card Issue – Steps to resolve

We recently re-installed Windows 7 Professional on one of our clients laptops, a MSI cr630 ( AMD Processor ) and seen an odd issue with the wireless card. Windows 7 was reporting that no wireless networks were available.

The wireless card was installed correctly with no issues in Device Manager. The wireless card could also be viewed in the “Networking and Sharing Center”, under “Change adapter settings” and was reporting no issues or errors.

Pressing FN + F10 ( the wireless key ) made no difference in Windows or to the Wireless LED button on the front of the laptop.

We rebooted the laptop and checked the BIOS – just to make sure that wireless / bluetooth radio was not turned off – the BIOS did not have this option.

So we booted back into Windows to see if we could enable the wireless through the Windows Mobility Center. The Wireless option was greyed out – how bizarre!

Our next line of call was to check the settings through the device manager. The “Radio Power” option was set to “ON” already – so we set it to “OFF”, back to “ON” and clicked OK. Voila! WiFi back working again 🙂

We rebooted / powered the laptop off several times just to make sure the settings stuck and there have been no issues since.

Quick recap to fix the wireless problem:

  1. Click on Start Menu, right-click on Computer then click on Manage.
  2. Click on Device Manager on the left column, and then double click on Network adapters.
  3. You should see 2 adapters, double-click on your wireless adapter to enter properties.
  4. Go to the Advanced tab, select Radio Power and set the POWER to OFF.
  5. Click OK.
  6. Go back to the Advanced tab, select Radio Power and set the POWER to ON.
  7. Click OK.
  8. Wifi should be working again.

If the above solution does not fix your wireless problem, feel free to drop us a call on 014852222 to discuss your wireless issue further.

9 thoughts on “MSI CR630 WiFi Card Issue – Steps to resolve

  1. Many thanks for this advice. The same problem occurred on our MSI 630 after running out of power. Your solution fixed it and now working fine.

  2. Hi I’m having the same issue but I’ve looked in the advanced menu for the adapter and there is no “radio power” in the list 🙁
    Any idea’s?

  3. i did just the way you told me but it didn’t fix the problem :s
    i turned radio power on and off while Windows Mobility Center was shown
    Windows Mobility Center said: no wireless network found
    according to Windows Mobility Center wireless is still disabled :s
    but thanks anyway for the great guide! 🙂

  4. I am also having problem with getting on WiFi I have done all sugested fixes eg. g Windows Mobility Center “greyed out”
    Is there another place to go to get this computer back up and running? I have had no problems for over three years and then this. “n connections available etc etc.”
    Any help would be greatly appreciated.

  5. I am having the same issue on my MSI cr630 like Lara posted early..

    “”””mikka lara on June 23, 2015 at 3:22 pm said:
    I have the same problem. I only have realtek PCIe FE Familty Controller under network adapters””””

    My wireless just went off as I tried to install a software.
    now am left with”” realtek PCIe FE Familty Controller under network adapters””””

    plEASE HELP .
    I need solution
    Email me >>

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