VMWare Player Error message: “The MSI failed”

One of our test beds was experiencing an issue upgrading the VMWare Player from version 3 to version 5.

Each time we tried to install version 5, the installer would try to uninstall version 3 and fail with the following message:

The MSI Failed” or The MSI Fails”


Trying to uninstall Version 3 through add/remove programs provided the same error.

The “Program Install and Uninstall troubleshooter” from Microsoft didn’t fix the issue either.


The solution was to launch the vmware install file from a command line with the following /z “action”=”install”

ie VMware-player-5.0.0-812388.exe /z “action”=”install”


This provided the fix and allowed VMWare Player to upgrade successfully.

If the above solution does not resolve your problem, please feel free to contact us on 014852222.


One thought on “VMWare Player Error message: “The MSI failed”

  1. Hi, I am trying to install vmplayer 6.0.3 and I am repeatedly getting same MSI failed error. I tried the way which is mentioned above also but went in vain. Could you please help me in resolving this. Thanks in Advance.


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